Support
FAQ
How can I order your services?
Registered users can purchase services directly through their "My Account" dashboard. If you would like to place an order without creating an account, you can browse through a service page and click the “Add to Cart” button on the package you wish to purchase. You will then be redirected to the cart page, where you can review your order. At this point you can add more services to your cart or proceed to the checkout page. Once you’re at the checkout page, fill in your details, select the payment method you wish to use and place the order.
What payment methods do you accept?
We offer several payment methods. Debit/Credit card payments are processed on-site via Authorize.net. PayPal payments are available upon request for regular clients. Additionally, we also accept cryptocurrency payments via CoinBase & CoinPayments. Other payment methods are also available, so feel free to contact us anytime for more information.
When will my order be delivered?
That depends on the package you have ordered. We have listed the delivery schedule for all our packages, and you can see it right under the price. If you believe your order is delayed, please get in touch with us and we’ll help.
Will I be notified when my order is delivered?
Yes. You will receive an email informing you that your order has been completed.
Do you offer Drip-Feed delivery?
Yes, the drip-feed delivery option is available for some of our services. However, please contact us before placing the order to make sure this option is available for the package you wish to purchase.
Do you provide discounts for bulk orders?
We sure do! Feel free to forward us the details of your campaign and we'll make sure to provide you with a great deal!
When should I expect to hear back from you?
We always reply to emails within 24 hours on week days and within 36 hours during weekends.
I don’t know which package is right for me, can you help?
Absolutely! Get in touch with us and we’ll be able to suggest the best package for you.
I don’t see the see the service I’m looking for?
We have listed our most popular services on our website. However, we're continuously working on testing and launching new services. If you can't find what you're looking for listed on the site, feel free to get in touch with our customer support. You might just be in luck!
Why are some services unavailable?
In some cases, social media platforms may enroll updates which have an affect on our services. Our team works around the clock to have services running without interruption. But sometimes, we need more time to figure things out. When this happens, we’ll temporarily disable the service until we’ve found a stable solution.
Can I target my order to users from a specific location?
Some of the services include targeting options. These services have the locations clearly written on the package title or description. If you do not see targeting options listed on the service, the service can only be delivered by users from a worldwide audience.
Can you deliver services to a sponsored post?
Yes, we certainly can. However, we recommend you pause the promotions on Facebook before purchasing our services. This will prevent you from being charged by Facebook for the engagements delivered by our team.
Are all the Facebook services you provide listed on your site?
We’ve listed our most popular services on the site. However, we’re constantly testing new services for launch. Feel free to contact us if you can’t find the specific Facebook service you’re looking for.
Can you promote content on Facebook groups?
Yes, we can! However, please make sure your group is public before placing an order.
What is the difference between Facebook Likes & Facebook Followers?
Our Facebook Likes service is intended for Facebook business pages. Whilst our Facebook Followers service is intended for Facebook profiles or public figures.
Why do my Twitter followers matter?
Your Twitter followers are important because they represent your online community or audience. The more followers you have, the more people you can share your thoughts, promotions, and ideas with. Think about it like having a bigger crowd to talk to at a party—the more, the merrier, and the more likely you are to make an impact or find like-minded individuals.
Can I add followers to a brand new Twitter account?
Yes, you can add followers to a Twitter account, regardless of how new it is. Starting with a solid follower base can help establish your presence on the platform from the outset. It's an effective way to kickstart engagement and visibility for your new account, ensuring you're not lost in the sea of tweets right from the beginning.
What follower count is necessary for Twitter verification?
The exact number of followers required for Twitter verification isn't publicly specified by Twitter, as the verification process considers several criteria beyond just follower count. These criteria include the account's authenticity, notability, and activity. Having a significant follower count can contribute to the notability aspect, but it's one of many factors Twitter considers for verification.
Is it possible to order followers for multiple Twitter accounts simultaneously?
Yes, you can place orders for multiple Twitter accounts at the same time. This flexibility allows you to manage and enhance the online presence of more than one account efficiently, whether they're for personal use, different facets of your brand, or to support other individuals or initiatives you're involved with.
How can I monitor the progress of my follower increase after placing an order?
Upon placing an order for Twitter followers, you'll receive a confirmation email that confirms we’ve started working on your account. You can also monitor the status of your order through our user dashboard. Once the followers have been delivered, you’ll receive another email that lets you know the service has been fully delivered on our end.
Can a diverse follower base enhance content reach on Twitter?
Yes, a diverse follower base can enhance your content's reach on Twitter. Followers from various backgrounds bring different perspectives and are likely connected to varied networks, which means your tweets can traverse different communities, increasing visibility across a broader spectrum of Twitter users.
Can my Twitter followers impact my opportunities outside of Twitter?
Absolutely! Twitter followers can impact opportunities outside of Twitter, such as job offers, networking opportunities, and collaborations. A strong, engaged follower base demonstrates your influence and reach, which can be attractive to potential employers, partners, or sponsors in your field of interest.
How do I make my Twitter profile more attractive to potential followers?
Making your Twitter profile more attractive involves a few key steps: Use a clear, friendly profile picture; write a concise, engaging bio that highlights your interests or what you tweet about; and pin a tweet that you feel best represents you or your account. Regularly posting interesting content and engaging with others will also draw more followers to your profile.
Can you promote age-restricted or location-restricted videos?
Normally our services are intended for public videos which are not restricted to users from a certain age-group or location. If you would like to promote an age-restricted / location-restricted video, please contact our support team to confirm eligibility.
Can you promote premiere videos?
The services listed on our site are intended for videos that have been published. We can certainly work on premiere videos. However, to ensure your video is promoted on time, you should contact our support team to schedule the campaign.
Will my video continue to gain engagement after the service has been delivered?
This happens quite often. However, our work is considered completed once your video reaches the required threshold.
Can you promote monetized videos?
Yes, we can. However, please contact us before placing an order as the services listed on our site are not intended for monetized videos.
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